
Dear Clients,
As we're sure you're aware, the outbreak of the new Coronavirus (known as COVID-19) has now been classified as a global pandemic.
We want to ensure you that we are taking every possible precaution to help stop the spread of the virus in order to keep you, your pets and our staff safe. If we are exposed to COVID-19 we may need to quarantine the practice, resulting in a temporary closure which would have a significant impact on our ability to care for the animals in our local community.
So, to reduce the likelihood of an outbreak of COVID-19 at our practice, we are kindly asking clients who:
- are feeling unwell in any way, regardless of symptoms
- are self-isolating
- have had contact with a person that may have COVID-19 or have travelled outside of the state within the last 2 weeks
...to please refrain from coming into the practice for any reason – including collecting food or medication.
Please ask a friend or family member to come on your behalf. If that isn't possible, please call us to discuss your particular situation and we will try to make alternative arrangements.